Privacy Policy

Information We Collect

When you submit an enquiry through our website, we collect your name, company name, country, email address, phone or WhatsApp number, and any product or order details you provide.

How We Use Information

We use the information you submit to respond to your enquiry, prepare quotations, and manage the order process if you proceed with us. We do not use your information for purposes beyond responding to and fulfilling your enquiry unless you separately agree to further communication.

Data Storage

Enquiry information is stored securely using our website's backend systems and retained for as long as needed to respond to your enquiry and maintain business records.

Third-Party Sharing

We do not sell your information. It is shared only where necessary to respond to your enquiry or fulfil an order — for example, with service providers who help operate our website or process communications on our behalf.

Your Rights

You may contact us at any time to request access to, correction of, or deletion of the information you've provided to us.

Contact

Questions about this policy can be sent to info@shivenglobal.com.